Legal Notice
The following information, rules, and conditions (collectively referred to as the "Legal Notice") aim to regulate, as applicable, the use of the website(s) made available to the public by Sociedad Geográfica de las Indias S.L., in compliance with relevant legal obligations.
ABOUT Sociedad Geográfica de las Indias S.L.
Websites and Domains
Sociedad Geográfica de las Indias S.L. operates on the web to offer its services through the following domains: www.lasociedadgeografica.com.
Important
Some services offered on the website(s) of Sociedad Geográfica de las Indias S.L., accessible to Internet users, may be subject to specific conditions and instructions that, if applicable, replace, complete, and/or modify this Legal Notice. These must be accepted by the User before the corresponding service is provided. This applies particularly when making reservations or contracting services or products, in which case the general travel contracting terms (identified as GENERAL TERMS AND CONDITIONS OF CONTRACT) should apply.
PURPOSE AND FUNCTIONALITY OF THE SITES OF Sociedad Geográfica de las Indias S.L.
Sociedad Geográfica de las Indias S.L. is a travel agency, and the purpose of its website(s) is to offer its services through the Internet for travel information, customer service, sales, etc.
Sociedad Geográfica de las Indias S.L. reserves the right to modify these terms of use at any time, as well as any other specific conditions.
Sociedad Geográfica de las Indias S.L. makes every effort within its means to provide truthful information on its websites without typographical errors. If any such error occurs, completely unintentional on the part of Sociedad Geográfica de las Indias S.L., it will be corrected immediately upon discovery. Sociedad Geográfica de las Indias S.L. cannot be held responsible for any damages that may arise from errors or omissions in the information contained on its websites.
If any clause included in these general conditions is declared, wholly or partially, null or ineffective, such nullity or ineffectiveness will affect only the provision in question or the part thereof that is null or ineffective, with the general conditions remaining in full force and effect otherwise. The provision, or the part of it that is affected, will be considered not included.
GENERAL INFORMATION (IDENTIFICATION AND CONTACT DETAILS)
In compliance with Article 10 of Law 34/2002 of July 11, on information society services and electronic commerce, we inform you that Sociedad Geográfica de las Indias S.L., with address at C/ Luchana 4, 3ºA, 28010, Madrid, Spain, CIF: B-84961044, is registered in the Mercantile Register of Madrid: Volume 23.803, Folio 1, Section 8, Sheet M-427217, Inscription 1.
You can contact us, in addition to visiting our offices, through the following means:
- By email: info@lasociedadgeografica.com
- By phone: +34 918 25 82 15
ABOUT USERS
Access to and/or use of the website(s) of Sociedad Geográfica de las Indias S.L. by any person gives that person the status of USER. The USER agrees to the General Terms of Use of the website(s) of Sociedad Geográfica de las Indias S.L. presented below.
The User of the website(s) of Sociedad Geográfica de las Indias S.L. must carefully read this Legal Notice each time they intend to use them, as they and the terms of use outlined in this Legal Notice may be modified.
CONDITIONS OF USE OF THE WEBSITE(S) OF Sociedad Geográfica de las Indias S.L.
The website(s) of Sociedad Geográfica de las Indias S.L. provide access to various contents (services, information, data, etc.). The USER is responsible for the use they make of the website(s) of Sociedad Geográfica de las Indias S.L. It is the responsibility, commitment, and obligation of the user to make proper use of the content and services that Sociedad Geográfica de las Indias S.L. offers through its website(s). In particular, the USER agrees not to use them for actions that may:
- Engage in illegal activities under European or Spanish law.
- Violate Spanish and international intellectual and industrial property law.
- Spread content or propaganda of a racist, xenophobic, pornographic, illegal, terrorist, or human rights-violating nature.
- Damage the computer systems of Sociedad Geográfica de las Indias S.L., its providers, or third parties.
- Introduce or spread malicious software, computer viruses, or any other physical or logical systems capable of causing the damages mentioned above.
- Attempt to access or, where applicable, use other users' accounts and modify or manipulate their data.
USER AGE
The website(s) of Sociedad Geográfica de las Indias S.L. do not contain offensive or inappropriate content for minors. However, the use of the website(s) is not permitted for those under the age of 14, and it is recommended that use, if any, be supervised by a legal guardian or responsible adult. Under no circumstances should minors under the age of 14 provide personal data to Sociedad Geográfica de las Indias S.L., either their own or their family’s.
To comply with current legislation, Sociedad Geográfica de las Indias S.L. prohibits minors under 18 or those legally incapacitated from booking or contracting products and/or services.
RESPONSIBILITIES
The USER is solely responsible for any infringements they may commit or any harm they may cause by the improper use of the website(s) of Sociedad Geográfica de las Indias S.L. Sociedad Geográfica de las Indias S.L. will not be liable for any consequences that may arise from the actions of the USER.
Intellectual Property of the Website's Content
All elements that make up the website, including its structure, design, and source code, are owned by Sociedad Geográfica de las Indias S.L. and are protected by intellectual and industrial property laws.
Reproduction, modification, and distribution of the contents of this website are prohibited without citing the source or obtaining prior authorization.
Links (Hyperlinks)
This website includes links that allow the User to access other websites external to Sociedad Geográfica de las Indias S.L. If the USER uses these links, Sociedad Geográfica de las Indias S.L. informs them that it does not control those sites, their content, or the possibility that they collect information about their internet activities, including those performed on our own site.
Privacy Policy
IMPORTANT: We invite you to carefully read this Privacy Statement to understand why we collect your personal data and how this data is processed by Sociedad Geográfica de las Indias S.L., C/ Luchana 4, 3ºA, 28010, Madrid, Spain.
This policy is subject to change, so it is advisable to review it each time you decide to visit us.
SCOPE
This online privacy statement from Sociedad Geográfica de las Indias S.L. is public and accessible to all users and clients of Sociedad Geográfica de las Indias S.L., and applies to all websites of Sociedad Geográfica de las Indias S.L., with www.lasociedadgeografica.com being the main site or domain.
It also applies to any documents or messages issued by Sociedad Geográfica de las Indias S.L. that link to this policy or privacy statement or indicate that you should access it to understand how Sociedad Geográfica de las Indias S.L. uses your personal data.
Below, we provide general information about the uses of your personal information. Subsequent sections detail these uses and processes.
DATA CONTROLLER
In compliance with current legislation regarding the protection of personal data, we inform you that your personal data will be processed by:
SOCIEDAD GEOGRÁFICA DE LAS INDIAS S.L.
NIF B84961044
C/ Luchana 4, 3ºA, 28010, Madrid, Spain
For any questions regarding the processing of your personal data, you can contact our data protection officer at the email address: protecciodedatos@lasociedadgeografica.com.
PERSONAL INFORMATION WE COLLECT
Information regarding the use of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR).
Sociedad Geográfica de las Indias S.L. respects your right to privacy and applies all applicable regulations to protect the personal data of its clients and users.
Your personal data is treated with the utmost confidentiality, and Sociedad Geográfica de las Indias S.L., as the Data Controller, has adopted the necessary technical and organizational measures to ensure the confidentiality and security of personal data, preventing alteration, loss, unauthorized processing, or access.
To receive information and, if applicable, to book or use the products and services that Sociedad Geográfica de las Indias S.L. offers through its website(s), you must provide certain personal data necessary to personalize our services and tailor them to your interests and needs.
We remind you that it is the user’s duty to inform Sociedad Geográfica de las Indias S.L. of any changes to your data that you have registered on our sites so that we can maintain them in the corresponding files.
To improve the services we offer, you may receive a satisfaction survey at the end of the service we provide. In it, you will be asked to rate the services received and provide brief feedback on your experience.
We collect your personal information for various reasons:
- To respond to service requests.
- To provide services.
- To prepare budgets.
- To send you status messages regarding ongoing services.
- To send promotions that we believe are of interest to our clients.
- Quality and satisfaction surveys to improve the services provided by Sociedad Geográfica de las Indias S.L.
- Completion of the necessary documentation for the processing of any incident covered by your insurance company.
Additionally, we may collect information related to your use of our websites through various technologies, such as cookies.
You can revoke this consent at any time, as well as exercise your rights of access, rectification, deletion, limitation of processing, objection, data portability, and the right to be forgotten by the means indicated in the chapter "EXERCISING THE RIGHTS OF DATA SUBJECTS" of this document.
Specifically:
Personal Information We Collect
Sociedad Geográfica de las Indias S.L. collects and processes the following types of personal data:
- Identification data: Name, surname, address, phone number, email, NIF.
- Contractual data: Information necessary for the provision of services (e.g., travel preferences, bookings).
- Financial data: Banking information for payments and invoicing.
- Sensitive data: Information about allergies, food intolerances, etc. (if necessary for service provision).
- Browsing data: Collected through cookies and similar technologies on our websites, which can be consulted in our policy.
Legitimization of Processing
We process your personal data under the following legal bases:
- Execution of a contract: For the provision of the services you have requested.
- Consent: For sending promotional communications, satisfaction surveys, or collecting sensitive data.
- Legitimate interest: To improve our services and conduct customer satisfaction analysis.
- Legal obligation: To comply with our tax and legal obligations.
Purposes of Processing
Your data will be processed for the following purposes:
- Provision of services: Making reservations, issuing budgets, executing contracts, and managing invoicing.
- Commercial communications: Sending promotions, updates, or information about services, always with your prior consent.
- Quality surveys: Evaluating customer satisfaction to improve our services.
- Compliance with legal obligations: Processing financial data and communicating data to regulatory bodies or courts when necessary.
METHODS OF COLLECTION
Sociedad Geográfica de las Indias S.L. collects personal data through various channels: on the website www.lasociedadgeografica.com; at the Sociedad Geográfica de las Indias S.L. call center; at the Sociedad Geográfica de las Indias S.L. offices when requesting a quote or service; on the Sociedad Geográfica de las Indias S.L. page on Facebook and/or Instagram.
In any case, and whenever applicable, we will give you the option to refuse the use of your data for advertising communications.
COMMUNICATION TO THIRD PARTIES
For the management and fulfillment of the contract, it may be necessary (and mandatory for service provision) for your data (including information about allergies, food intolerances, etc.) to be communicated to providers such as airlines, shipping companies, hotels, and other service providers, who will be obliged to use the data solely to fulfill the purpose of the contract.
These providers, depending on the destination country of your trip, may be located in countries where it is necessary to carry out an international data transfer, including, if applicable, those that do not offer a level of protection equivalent to that required by the EU, being therefore considered an international data transfer expressly authorized by the interested party.
If your personal data must be transferred to countries outside the European Economic Area (EEA), appropriate protective measures will be applied, such as standard contractual clauses approved by the European Commission, or your explicit consent will be requested if necessary.
In the same way, and according to U.S. Federal Law, your personal data will be accessible to the U.S. Customs Department if you book a flight that originates, is destined for, or has a stopover in that country.
You authorize us to communicate data such as Name, NIF, Bank Details, etc., to the Financial Entities with which Sociedad Geográfica de las Indias S.L. works solely for the purpose of managing transfers, collections, and payments arising from the commercial relationship and the use of our services.
As data processors, we have contracted the following service providers, who have committed to comply with the regulatory provisions applicable in data protection at the time of their contracting:
Google LLC, with an address at 1600 Amphitheatre Parkway, 94043, Mountain View (California), USA, which provides GSuite services, consisting of cloud computing and email services.You can consult the privacy policy and other legal aspects of this company at the following link: https://www.google.com/intl/en/policies/privacy/
Google participates and has certified its compliance with the framework of the agreement between the U.S. and the European Union called Privacy Shield, having committed to subjecting all personal information received from member countries of the European Union to the principles derived from Privacy Shield.
You can obtain more information about Privacy Shield on the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome
Additionally, you can check Google's adherence to Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI\&status=ActiveMailchimp, a service managed by The Rocket Science Group LLC, based in Atlanta, USA, is a data processing provider for managing email marketing campaigns.
Privacy Policy and Compliance: Mailchimp complies with the GDPR and implements data protection measures. Its privacy policy can be consulted here: https://mailchimp.com/legal/privacy/.
International Data Transfers: Although Mailchimp is in the U.S., it ensures the protection of European data through Standard Contractual Clauses (SCCs) following the invalidation of Privacy Shield.
Obligations: Mailchimp commits to processing data only according to the client's instructions, to applying appropriate security measures, and to deleting or returning the data once the service ends.Facebook Ireland, Ltd. with an address at 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland. You can consult the privacy policy and other legal aspects of this company at the following link: https://es-es.facebook.com/privacy/explanation. Facebook participates and has certified its compliance with the framework of the agreement between the U.S. and the European Union called Privacy Shield, having committed to subjecting all personal information received from member countries of the European Union to the principles derived from Privacy Shield.You can find more information about the Privacy Shield on the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome
Twitter, located at 1355 Market Street, Suite 900 San Francisco, CA 94103. You can review the company's privacy policy and other legal aspects at the following link: https://twitter.com/en/privacy
Twitter participates in and has certified its compliance with the framework of the agreement between the U.S. and the European Union known as the Privacy Shield, having committed to subject all personal information received from member countries of the European Union to the principles derived from the Privacy Shield.
You can find more information about the Privacy Shield on the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome
Sociedad Geográfica de las Indias S.L. follows strict criteria for selecting service providers to comply with its obligations regarding data protection and commits to signing the corresponding data processing contract with them, imposing, among other obligations, the following: apply appropriate technical and organizational measures; process personal data for the agreed purposes and solely according to the documented instructions of Sociedad Geográfica de las Indias S.L.; and delete or return the data to Sociedad Geográfica de las Indias S.L. once the service provision is completed.
Finally, you authorize us to send the necessary information for processing any incident covered by your insurance company that they may require.
PROCESSING AND USES
You may revoke at any time the authorization you have granted to allow your data to be used in a specific manner. Such revocation of authorization will not have retroactive effect.
Execution and management of the contracted service and billing
Without the requested data, it will not be possible to execute the service.
Personal data, as well as those related to the service, will be kept in our files for as long as necessary to make effective the guarantee of the provided service (5 years).
Data related to the billing of the service will be retained in our files for as long as necessary to comply with the legal and tax obligations applicable to the services performed by Sociedad Geográfica de las Indias S.L. (5 years + the current year).
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and process.
- Rectification in case you believe that the data is incorrect or has changed (for example, your contact details).
Processing of inquiries
Personal and contact data will be kept in our files for as long as necessary to manage the requested inquiry.
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and process.
- Opposition and limitation, so that personal data is not processed—once your request is processed—for the purpose of the information service.
- Rectification in case you believe that the data is incorrect or has changed.
- Deletion or suppression in case you withdraw your consent for this processing.
Quality service
To fulfill our quality commitments to the client, we periodically conduct a survey aimed at assessing satisfaction with the services provided to our clients and users to improve our services.
These surveys are conducted through physical and/or electronic means (an email with a link to the website where the survey is conducted) and do not collect any personal data beyond what you have previously provided.
In any case, the personal contact data collected to send you the quality survey will only be used if you grant us your explicit consent.
The personal data related to this processing will be retained for 3 months.
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Opposition and limitation, so that personal data is not processed—once your request is processed—for the purpose of the quality service.
- Rectification in case you believe that the data is incorrect or has changed.
Information about the services of Sociedad Geográfica de las Indias S.L.
To keep you informed about the services provided by Sociedad Geográfica de las Indias S.L. and specific promotions, we need to process your contact data.
Additionally, in each communication sent, you will be given the opportunity to unsubscribe from them; furthermore, you can exercise the rights indicated below at any time.
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Opposition and limitation, so that personal data is not processed—once your request is processed—for the purpose of the information service.
- Rectification in case you believe that the data is incorrect or has changed.
- Deletion or suppression in case you withdraw your consent for this processing.
Preparation of quotes
The data you provide for the preparation of the quote will be kept in our files until you inform us of your decision not to proceed or for a maximum of 2 years; after this period, they will be deleted. Otherwise, they will be included in the processing of Service Execution.
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and process.
- Rectification in case you believe that the data is incorrect or has changed (for example, your contact details).
- Deletion in case you definitively reject the budgeted action by Sociedad Geográfica de las Indias S.L.
Study of job applications
The data you provide to participate in our personnel selection processes will be kept for a maximum period of 1 year, after which they will be deleted.
Regarding this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and process.
- Rectification in case you believe that the data is incorrect or has changed (for example, your contact details).
- Deletion or suppression in case you withdraw your consent for this processing.
Profile Creation and Automated Decisions
We do not make automated decisions that may significantly affect users, nor do we create profiles without your explicit consent. If at any time any technology that involves such decisions is used, you will be duly informed and offered the opportunity to oppose.
EXERCISE OF RIGHTS BY INTERESTED PARTIES
You can send written communications to exercise your rights to:
Sociedad Geográfica de las Indias S.L.
B-84961044, registered in the Madrid Mercantile Registry: volume 23,803, folio 1, section 8, sheet M-427217, Registration 1
sending your requests to the following address:
Sociedad Geográfica de las Indias S.L.
C/ Luchana 4, 3ºA, 28010, Madrid, Spain
You can also direct your communications through the following channels:
- In person, at our offices.
- By email to the address: protecciondedatos@lasociedadgeografica.com
- By contacting the phone +34 918 25 82 15, where we are available to assist you.
In any case, you can obtain general information about privacy and personal data protection at the following link: www.agpd.es.
Cookies Policy
The domain www.lasociedadgeografica.com uses automatic collection procedures (Cookies) to gather personal information such as browser type or operating system, referring page, path, ISP domain (Internet Service Provider), etc., all with the aim of improving the services provided. Cookies help us tailor this website to your personal needs.
A "Cookie" is a small file that is stored on the user's computer and allows us to recognize you. The set of "cookies" helps us improve the quality of our website, allowing us to personalize the browsing experience for each user to a certain extent. Cookies are currently essential for the functioning of the internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of our website.
Please note that cookies cannot harm your device, and in return, having them enabled helps us identify and resolve errors and improve the navigability of our site.
Cookie Types
For more information about the types and use of cookies, we inform you that:
From the perspective of the ‘lifetime’ of the cookie (the time the cookie remains active on our device), we can differentiate cookies into:
Session Cookies:
These are temporary cookies that remain in your browser's cookie file until you leave the website, so none is registered on the user's hard drive. The information obtained through these cookies serves to analyze traffic patterns on the website. In the long run, this allows us to provide a better experience by improving content and facilitating its use.
Permanent Cookies:
These are stored on the hard drive, and our website reads them every time you visit. A permanent cookie has a specific expiration date. The cookie will stop functioning after that date. We generally use them to facilitate shopping and registration services.
From the perspective of the use of each cookie, we can differentiate between:
Necessary Cookies
These are strictly necessary cookies, such as those needed for proper navigation or those that allow for the payment of goods or services requested by the user or cookies that ensure that the content of the website loads effectively.
Within the category of Required cookies, you can also find cookies with the following purposes:
- Allow only communication between the user's device and the network.
- Strictly provide a service expressly requested by the user.
In these two cases, we inform you that information and user consent are not required for the installation of these cookies. Specifically, according to the EU Expert Working Group, in Article 29 of its Opinion 4/20123, it has interpreted that among the exempted cookies would be those that have the purpose of:
- User input cookies
- User authentication or identification cookies (session only)
- User security cookies
- Multimedia player session cookies
- Load balancing session cookies
- User interface customization cookies
- Plug-in cookies for sharing social content
Optional Cookies
For all other cookies not included in the previous categories, prior information and user consent will be required.
- Preference Cookies: These are cookies that help the user have a better browsing experience on the site. An example of the use of this type of cookie is those used to store browsing data in a specific language.
- Statistical Cookies: These are cookies that allow us to analyze the use of the website so that we can measure and improve its performance.
- Marketing Cookies: These are cookies used by social networks or external content plugins like Google Maps, as well as cookies from advertising companies to display relevant ads based on your interests.
Sociedad Geográfica de las Indias S.L. keeps all the information collected through Cookies in a non-personalized format (IP address). This type of information obtained through Cookies will not be disclosed outside of Sociedad Geográfica de las Indias S.L. nor used for unsolicited communications.
DEFINITION OF THE COOKIES WE USE
Own Cookies:
- EP_REF_ID: and SGIGADWID: Internal session tracking on our server. Reason: Statistical, tracking of visited URLs, session time. Exclusive use on our servers (we do not share it with third parties).
- avisoSGI: Cookie Preferences. Exclusive use on our servers (we do not share it with third parties).
Third-Party Cookies:
- _fbp: Third-party cookie related to Facebook (Meta).
- _ga y _ga_*: Third-party cookies related to Google (Analytics and Ads).
COOKIE UPDATE
Cookies on this website may be updated, so we recommend that you periodically review our cookie policy.
HOW TO MANAGE COOKIES BASED ON YOUR BROWSER
IMPORTANT: You may refuse the processing of the mentioned data by rejecting the use of cookies by selecting the appropriate settings in your browser; however, you should be aware that if you do this, you may not be able to use the full functionality of the site.
- Apple Safari: Clear cookies in Safari on Mac
- Google Chrome: Delete, allow and manage cookies in Chrome
- Microsoft Edge: Manage cookies in Microsoft Edge
- Mozilla Firefox: Third-party cookies and Firefox tracking protection
EXERCISING RIGHTS
You may direct written communications to exercise your rights to:
Sociedad Geográfica de las Indias S.L.
B-84961044, registered in the Madrid Mercantile Registry: Volume 23.803, Page 1, Section 8, Sheet M-427217, Inscription 1
Sending your requests to the following address:
Sociedad Geográfica de las Indias S.L.
C/ Luchana 4, 3ºA, 28010, Madrid, Spain
You can also direct your communications through the following channels:
- In person, at our offices.
- By email at: protecciondedatos@lasociedadgeografica.com
- By calling +34 918 25 82 15 where we are available to assist you.
In any case, you can obtain general information about privacy and Personal Data Protection at the following link: www.agpd.es.
